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Medical ID Tag Statement

Medical ID Tag Statement

Each tag is customized and engraved with the utmost care. Aside from our Private Policy Statement, all information collected will be used only to engrave your custom Medical ID Tag. We do not sell or share information with third-parties. Furthermore, any photos taken for use on social media advertisements will hide or disguise identifiable information. 

Medical ID Tag Warranty

All IDs, chains, and attachments are warranted against defects in material or workmanship for 90 days from the date of purchase. Upon receipt, please carefully inspect your purchase for errors or defects. Since our Medical ID tags are customized for each customer, we do not accept returns or exchanges for change of mind or incorrect information given. It is the customer’s duty to ensure that all information for engraving is correct.

If the engraving mistake is on our part, we will gladly accept a return. Please email us at with your order number and accompanying photos of the issue.Customers have 14 calendar days upon the dispatch of the item to contact us.- Medical tag and all included accessories must be unused and in the same condition in which it was received. - Only regular priced items are eligible. Sale items or items bought on promos are ineligible.

This warranty does not cover:

  • Normal wear such as scratching, dents, or tarnishing of the ID, chain, and attachments
  • Damage resulting from misuse, accidental handling, or exposure to corrosive substances
  • Loss of any kind
  • Repairs by anyone other than EchoPhoto or Engravio Ph
  • Changes in engraving information